Last Updated: [Insert Date]

At Cooking Appliances Store (“we,” “us,” or “our”), operating at kitcheninspireus.com, we are committed to protecting the privacy of our professional clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our commercial kitchen equipment.

1. Information We Collect

We collect information that helps us serve our professional clients in the foodservice industry:

  • Personal Information: Name, business name, email address, phone number, shipping/billing addresses, tax identification numbers (for tax-exempt purchases), and payment information when you place orders for commercial kitchen equipment.
  • Transaction Data: Details about purchases of bain maries, banqueting trolleys, cooking appliances, and other professional equipment, including order history and payment records.
  • Technical Data: IP address, browser type, operating system, and usage data through cookies and similar technologies.
  • Communication Data: Records of correspondence when you contact our commercial sales team at [email protected].

2. How We Use Your Information

We use your information to provide professional-grade service to restaurant owners, catering businesses, and culinary professionals:

  • Process and fulfill orders for commercial kitchen equipment
  • Verify tax-exempt status for qualifying business purchases
  • Provide customer support for professional appliances
  • Improve our product offerings and website functionality
  • Prevent fraud and enhance payment security for high-value transactions
  • Send relevant product updates and commercial kitchen equipment promotions (with your consent)
  • Comply with legal obligations related to commercial transactions

3. Data Sharing and Disclosure

We may share your information in limited circumstances appropriate for B2B transactions:

  • Service Providers: Trusted partners who assist with payment processing (PCI-DSS compliant), shipping commercial equipment, and IT services.
  • Legal Requirements: When required by law or to protect our rights and the security of our professional clients.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement enterprise-grade security measures appropriate for commercial transactions:

  • SSL encryption on all website pages
  • Tokenization technology for credit card processing
  • Regular security audits of our systems
  • Limited access to personal data on a need-to-know basis
  • Secure storage of tax exemption certificates

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage professional clients to use strong passwords and protect their login information.

5. Your Rights

As a valued commercial client, you have certain rights regarding your personal data:

  • Access: Request a copy of your personal data we hold.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications.
  • Restriction: Request limitations on how we use your data.

To exercise these rights, contact our commercial sales team at [email protected]. We may need to verify your identity before processing certain requests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience when purchasing professional kitchen equipment:

  • Essential Cookies: Necessary for secure checkout and account functions.
  • Analytics Cookies: Help us understand how commercial clients use our site to improve our offerings.
  • Preference Cookies: Remember your settings for future visits.

You can manage cookie preferences through your browser settings, but this may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or our data practices regarding commercial kitchen equipment purchases, please contact:

Cooking Appliances Store
4250 Daffodil Lane
Herndon, US 22070
Email: [email protected]