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Welcome to Cooking Appliances Store (kitcheninspireus.com). These Terms and Conditions govern your use of our website and the purchase of professional kitchen equipment from our store. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for commercial buyers including professional chefs, restaurant owners, catering businesses, and foodservice operations. By using this site, you represent that you are at least 18 years old and have the legal capacity to enter into binding contracts.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of Cooking Appliances Store or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade kitchen equipment including but not limited to:

  • Bain maries & hot pots
  • Banqueting trolleys
  • Commercial cooking appliances
  • Food warming equipment
  • Beverage equipment
  • Commercial dishwashers and glasswashers

We make every effort to display product colors and specifications as accurately as possible, but actual colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments must be authorized and verified before order processing begins.

3.3 Pricing

All prices are in US Dollars unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods for our commercial kitchen equipment:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. International customers are responsible for any customs fees or import duties.

4.3 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

Note: Delivery times are estimates and not guaranteed. Factors such as customs processing, weather, or carrier delays may affect actual delivery times.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with proof of purchase. Certain items cannot be returned for health and safety reasons:

  • Opened food containers
  • Used chafing dishes
  • Installed insect killers
  • Equipment with removed hygiene seals
  • Custom-configured commercial appliances

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with “Return Request – [Order Number]” in the subject
  2. Include order number, items for return, and reason
  3. Wait for return authorization and instructions (within 2 business days)
  4. Ship items securely in original packaging

5.3 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the return. Original shipping fees are non-refundable.

5.4 Damaged or Defective Items

Contact us within 3 days of delivery with photos of damage/defects. We will arrange replacement or refund at no additional cost.

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing accurate shipping and payment information. We are not liable for delays or failures caused by incorrect information.

6.2 Equipment Use

Our professional kitchen equipment is designed for commercial use by trained personnel. You assume all responsibility for proper installation, use, and maintenance.

6.3 Compliance with Laws

You are responsible for complying with all local laws and regulations regarding the use of commercial kitchen equipment in your jurisdiction.

7. Limitation of Liability

Cooking Appliances Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

Professional Use Disclaimer: Our products are designed for commercial foodservice environments. Proper training and safety precautions should always be followed when operating professional kitchen equipment.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions or our professional kitchen equipment:

Cooking Appliances Store
4250 Daffodil Lane
Herndon, VA 22070 USA
Email: [email protected]